Customer Care
As our customer, you define how we operate because in everything we do, we do it for you and with you in mind. You are at the center of all our decision making steps. We would like to make every procedure in our processes easy for you. This page is to give you quick information you may need to know us. You can also speak to us! Give us your suggestion or feedback, make your complaint or complement or tell us any other information you would like to communicate down here.
You should know Our opening hours :
- Mondays to Fridays: 7:30 AM to 4:30 PM
- Saturdays: 8:00 AM to 1:00 PM
Have a question? Please refer to our list of FAQs here. If your question is not covered in there, please ask your question by contacting us here.
We are reachable through a variety of channels. Check us out through any of these options:
Fixed Telephone:
+257 22 224 749
Post Office Box Number:
B.P 57, Bujumbura
Check out our news here!
Want to save time? Don’t come and wait for hours. Book a service appointment here and get priority service when you visit.
Need to find out our range of vehicles? Check here!
Need a quotation for your preferred vehicle? Contact us here!
Need a genuine spare part for your car? Contact us here!
You can check if your vehicle is affected or not by recall campaign? Check here!
Do you have a complaint, a compliment, a suggestion, a feedback or any other information you would like to communicate with us? Contact Us Here